Shipping policy

Raw City Shipping Policy

At Raw City, we keep shipping simple, fast, and reliable — so you get your drip without the wait.

📦 Processing Time

All orders are processed within 1–2 business days.
We’ll email you a confirmation + tracking number as soon as your order ships.

We do not ship on weekends or holidays.

🚀 Delivery Time

Once shipped, U.S. orders typically arrive in:

  • Standard Shipping: 3–7 business days

  • Priority Shipping (if selected): 2–4 business days

International shipping times vary by location but usually arrive in 7–15 business days.

📍 Shipping Rates

Shipping rates are calculated at checkout based on your location and shipping method.

We offer:

  • Standard Shipping

  • Priority Shipping

  • Free shipping promotions (when available)

🔍 Tracking Your Order

Every order comes with a tracking number, so you can follow your package the whole way.
Tracking updates may take 24–48 hours to appear.

❗ Lost, Stolen, or Delayed Packages

Once your order is handed to the carrier, delivery issues are outside our control.
If anything goes wrong, contact the carrier directly with your tracking information.

Still need help? Reach out to us at [your email] — we’ll guide you through it.

🌎 International Duties & Taxes

International customers are responsible for any customs fees, duties, or taxes.
These are charged by your country, not Raw City.

💬 Questions?

Message us anytime through our Contact page or email [your email].
We’re here to help you get your gear safely.